Logic
Platform architecture
We map sections, roles, permissions, data and user journeys: who will use the platform, what they need and how they get there.
✦ Development / platforms
Information platform development
An information platform becomes useful when a website is no longer enough. Content, enquiries, accounts, knowledge, roles and workflows need to work together, so people know where to go, what to do and how to get things done.
Our approach
A working environment, not just a collection of pages
✓Define roles and permissions: who can sign in, what they see and what they can do
✓Connect content, enquiries, accounts, knowledge and workflows
✓Plan for new sections, automation, analytics and AI tools
We begin with a consultation to agree the task, budget, deadlines, risks and your project contact. This gives the platform a clear direction as it grows.
✦ What we can build
A workspace for knowledge, clients, teams or communities
A platform brings together information and work that otherwise spread across chats, spreadsheets, folders and services. It can combine learning, client accounts, an internal knowledge base, enquiries, a private community and team workflows.
Interface
Accounts and workflows
We design clear screens for signing in, finding information, taking action and seeing the result.
Development
Room to grow
We allow for new content, roles, automation, analytics and AI tools as your project expands.
When it helps
When a website can no longer support the workflow
A platform is useful when visitors need more than information. They may need to sign in, access materials, submit requests, track progress or work with a team in a shared environment.
›Learning, restricted content and personal accounts
›Client enquiries, status updates, documents and interaction history
›Internal knowledge, team roles and workflows
What matters
Keep the first version focused
A platform should solve its main problem before trying to do everything. We separate the first launch from future stages: what is needed now, what can wait and which decisions need careful thought.
The first user journey
Roles and permissions
Data structure
Development plan