CAI
Centre for Alternative Information
✦ Development / testing

Project testing

We test websites and applications before launch, after major updates or when users encounter unexplained errors. Our testers follow key journeys, check mobile and desktop layouts, document problems and provide a clear report.

What you receive

A clear list of issues and priorities

✓Plain-language descriptions of the issues we find
✓Steps to reproduce and verify each problem
✓Priorities: what blocks launch and what can be fixed later
When required, we retest after fixes and check that key user journeys work.
✦ What we test

From the first screen to the intended action

We look beyond individual buttons to the whole journey: how people arrive, understand the interface, complete a task and receive the expected result.
The user journey

Key workflows and interface

›Navigation and main user journeys
›Buttons, links, forms, registration and data submission
›Appearance and usability on phones, tablets and computers
›Errors, edge cases and the reliability of key features
How we work

Testing with a clear outcome

First, we identify the most important areas and actions. Our testing team then follows the agreed scenarios, records issues and brings the findings into one report.

›Agree testing scope and devices
›Test the project and collect evidence
›Deliver a report and answer your team's questions
When to contact us

Before launch, after updates or when errors recur

›Before publishing a new website or application version
›After major changes to design, functionality or user accounts
›When users report problems that are difficult to reproduce
Start testing

We begin by assessing the task

Need to test a website or application? Tell us what is ready, which journeys matter most and which devices the system needs to support.

After assessing the project, we agree scope and deadlines, then propose a reasonable price for the work.
Discuss testing →